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        "sentiment": "negative",
        "engagement_impact_score": 2,
        "engagement_impact_note": "Very low meaningful interaction.",
        "sentiment_score": 3,
        "sentiment_score_note": "Frustrated feedback and complaints.",
        "topics": [
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            "Account recovery",
            "Bug reports",
            "Rayman"
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            "A user expressed frustration over a year-long account recovery delay.",
            "Community members are requesting more attention to the Rayman franchise."
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        "account": "ubisoftbrasil",
        "taken_at": "2026-03-11T01:00:02.000Z",
        "platform": "instagram",
        "title": "",
        "description": "",
        "view_count": null
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        "source_hash": "7a710025cb76b2019e1129ea21faddbc53957905",
        "platform": "instagram",
        "account": "ubisoftbrasil"
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    "updated_at": "2026-04-10T17:17:31-03:00",
    "legacy_recombined_at": "2026-04-08T14:55:16-03:00",
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    "account": "ubisoftbrasil",
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    "shortcode": "DVtvM5lko1w",
    "taken_at": "2026-03-11T01:00:02.000Z",
    "title": "",
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